Returns and Refunds
Continental US Only
Product Guarantee: If you are not 100% satisfied with our moving boxes or moving supplies, you can return them within 14 days from your delivery arrival date for a full and complete refund.
Return Policy: No partial returns are accepted; Items must be in their original packaging; You will need to arrange for, and pay for , return shipping; In the unlikely event of receiving incorrect or defective product, you will be sent a prepaid Return Shipping Label; and Your credit card, will be credited once the package is received.
Shipping Guarantee: If your order does not arrive within (3) business days of your expected delivery date, you may return or refuse your order for a full refund, including delivery and return shipping. Your credit card will be credited once the packages are received by our warehouse. Please check our shipping page for current expected delivery time. Please note that the first shipping day is considered the first business day after your order placement, provided your order was placed before 3pm EST.